Keep your service reference handy
If you have a previous MTECH reference, include it with your request. If not, the team can help locate the visit after verifying your details.
Would you like the same technician?
Mention their name when you request a visit through MTECH. We check availability and confirm the appointment with you.
A question about a previous repair?
Tell our team about the previous repair when you call or email. The team reviews the service record and applicable terms before confirming the next step or any charge.
Service information stays together
Your service record may include the technician’s findings, approved work and terms documented for that visit. Contact MTECH if you need help identifying a previous service.
Ready for the next step?
Start a new request and include the previous reference or technician name when relevant. MTECH reviews the details before confirming a new appointment or charge.
Contact MTECH