Common symptoms
Refrigerator not cooling
Does one compartment still feel cold? When did the temperature change? Is a code displayed?
What to tell us →Appliance help
Start with what
you’re noticing.
A symptom or displayed code helps describe a problem. It does not, by itself, identify a failed part.
Use these guides safely
These pages help you describe a symptom and prepare useful details for MTECH. They are not a remote diagnosis. Stop using the appliance if you notice smoke, burning, sparking, a gas smell, active leaking near electricity or another immediate safety concern.
Common symptoms
Washer not draining
Is water visible in the drum? Did the cycle stop before spinning? Is a code displayed?
What to tell us →Common symptoms
Dryer not heating
Does the drum turn? Are clothes cold or just damp? Has drying become slower over time?
What to tell us →Common symptoms
Dishwasher not draining
Is water left after the cycle? What exact code appears? Was any plumbing or disposal work done recently?
What to tell us →Common symptoms
Oven not heating
Are the oven and cooktop both affected? Which function fails? Is a code displayed?
What to tell us →Problem not listed?
You can still request service. Tell us the appliance, brand and what you have noticed; a model number, error code or photo is optional.
Contact MTECHLet’s get it working again.
Tell us what is happening. We’ll help with the next step.